Frequently Asked Questions

  1. Q: Are all products from Speed BioSystems delivered within 3 hours?
    A: No. The “3-hour delivery” service is for in-stock products only and is limited to local customers. Please click here for covered region.
  2. Q: How do I know which product can be delivered within 3 hours?
    A: Please check the “Shipping” field in our products list. If it says “Immediate”, we will be able to deliver this item to our customers in covered region within 3 hours.
  3. Q: What methods do you use for shipping?
    A: We use local couriers for the “3-hour delivery” service; use FedEx Overnight Priority for national shipping. For bulky or time-insensitive products, we use FedEx Ground to reduce shipping fees charged to our customers.